When you accept a telegram TV set-top box from Comcast, it will want to be activated ago you can accept channels can it. You can activate your telegram box online or by calling Comcast. Newer X1 telegram boxes can be activated direct from your TV. Comcast will no activate telegram boxes purchased used.
1. Installing the New telegram Box
1) join the "Cable In/RF In" connection to the telegram wall outlet. apply a coaxial telegram to invent this connection, ensure that there is a tiny loose at the telegram accordingly that there is no pressure can the connectors.
2) join the "HDMI to TV" wharf can the telegram box to the HDMI wharf can your TV. You can apply the HDMI telegram that came with the box, or any other HDMI cable. invent note of the HDMI wharf that you apply can your TV accordingly that you can easily switch to it later.
- Many Comcast telegram boxes eat multiple HDMI ports. invent sure you're using the HDMI Out wharf can the box and no the HDMI Input ports.
- If you don't eat an HDMI wharf can your TV, you can apply a counsel telegram to join the "To TV/RF Out" wharf to your TV's counsel port. This will no arise at high exposition image.
3) join the force adapter to the wall outlet. Plug it at to the force connector can the uphold of the box.
4) Switch your TV to the right input. if you connected the box to an HDMI wharf can your TV, switch to the HDMI input that matches that port. if you connected the box using counsel cable, switch to channel 3 or 4.
5) join any additional digital adapters. if you eat multiple TVs and eat sturdy counsel outlets, you can apply digital adapters to join your telegram to additional TVs. each adapter will want its hold counsel wall outlet.
- Connecting a digital adapter is beautiful much the identical because a habitual telegram box. apply a counsel telegram to join it to the wall outlet, and HDMI or counsel telegram to join the adapter to the TV, and then join the force adapter.
- Make sure complete of your digital adapters are connected and powered can ago starting the activation process.
2. Activating the telegram Box
1) grow can the telegram box. if you telegram box has a force button, magazine it to grow it on. Some telegram boxes will accept up to 20 minutes to warm up because the first time.
2) Activate can the Comcast website. The quickest manner to activate your box is to weep on the Comcast Activation site:
- Visit xfinity.com/activate.
- Enter your illustrate quantity and phone number.
- Wait still your telegram box is activated. This can accept 20 minutes or accordingly to complete.
3) Activate by calling Comcast. if the online activation service isn't working, you can activate can the phone:
- Have your illustrate quantity and telegram box serial quantity handy. if you eat digital adapters, eat the serial numbers because those ready because well.
- Call 1-855-OK-BEGIN (1-855-652-3446).
- Enter the requested numbers when prompted, including the telephone quantity associated with the account.
- Wait because your telegram box to activate. This can accept up to 20 minutes.
4) Activate using the on-screen menu (X1 sole at elect markets). if you're using a newer X1 box and you are at a impartial that supports it, you can be able to activate using the on-screen menu:
- Make sure the TV is lay to the X1's input. You to weep on the X1 startup screen.
- Select your term and wait still the X1 starts up. The initial startup time can accept a still to complete, and the X1 can eat to download updates.
- Enter the news required to confirm your account. This can be your entire phone number, the final four digits, or the illustrate number.
- Select a assign because your X1 box and then wait still it activates. This can accept another 20 minutes or accordingly to complete.
3. Troubleshooting
1) fly purchasing used telegram boxes. complete Comcast telegram boxes are quality of Comcast, and nobody are authorized because sale by other people. if you purchased a telegram box from eBay, Craigslist, or any other re-seller, Comcast will no activate it because it is truly an un-returned rental. You to sole become telegram boxes direct from Comcast because new service, replacements, or additions.
- Don't trust any listing or newspaper claiming to eat Comcast TV telegram boxes because sale. They will no activate, and are most responsible stolen.
2) restrain your connections. A feeble connection to your wall counsel outlet or to the box itself could be causing your activation issues. invent sure the counsel telegram is tightened snugly can both ends.
3) schedule a service visit. Sometimes ill or old wiring can be causing a failure to activate or accept signal. Old mechanism though amplifiers, boosters, and splitters from previous installations can also be causing the problem. if this is the case, you'll want a Comcast technician to grow examine and repair the lines.
- If the mystery is with your Comcast mechanism or the lines chief to your refuge or apartment, you responsible won't want to pay. if the mystery is with the wiring at your home, you can want to wage to eat it rewired.
4) Activate your new mechanism quickly. Comcast recommends activating mechanism within seven days of the appointment of the order. Waiting also want can effect the bid processing system to intervene with the activation.
5) confront Comcast if you accept error regulation RDK-03007. This error regulation is related to your illustrate billing, and you'll want to confront Comcast to confirm your billing news and payment status.
