When you accept a cable TV set-top box from Comcast, it will want ought exist activated ago you can accept channels above it. You can activate your cable box online or by calling Comcast. Newer X1 cable boxes can exist activated direct from your TV. Comcast will no activate cable boxes purchased used.
1. Installing the New cable Box
1) link the "Cable In/RF In" connection ought the cable wall outlet. apply a coaxial cable ought create this connection, assure that there is a little loose can the cable accordingly that there is no pressure above the connectors.
2) link the "HDMI ought TV" port above the cable box ought the HDMI port above your TV. You can apply the HDMI cable that came with the box, or any other HDMI cable. create notice of the HDMI port that you apply above your TV accordingly that you can easily switch ought it later.
- Many Comcast cable boxes dine multiple HDMI ports. create sure you're using the HDMI Out port above the box and no the HDMI Input ports.
- If you don't dine an HDMI port above your TV, you can apply a counsel cable ought link the "To TV/RF Out" port ought your TV's counsel port. This will no originate can tall explanation image.
3) link the masses adapter ought the wall outlet. Plug it can ought the masses connector above the uphold of the box.
4) Switch your TV ought the accurate input. if you connected the box ought an HDMI port above your TV, switch ought the HDMI input that matches that port. if you connected the box using counsel cable, switch ought channel 3 or 4.
5) link any additional digital adapters. if you dine multiple TVs and dine brisk counsel outlets, you can apply digital adapters ought link your cable ought additional TVs. each adapter will want its cause counsel wall outlet.
- Connecting a digital adapter is beautiful much the same because a normal cable box. apply a counsel cable ought unite it ought the wall outlet, and HDMI or counsel cable ought link the adapter ought the TV, and then link the masses adapter.
- Make sure entire of your digital adapters are connected and powered above ago starting the activation process.
2. Activating the cable Box
1) bring above the cable box. if you cable box has a masses button, journal it ought bring it on. Some cable boxes will receive up ought 20 minutes ought hot up because the first time.
2) Activate above the Comcast website. The quickest mode ought activate your box is ought cry on the Comcast Activation site:
- Visit xfinity.com/activate.
- Enter your illustrate amount and phone number.
- Wait however your cable box is activated. This can receive 20 minutes or accordingly ought complete.
3) Activate by calling Comcast. if the online activation service isn't working, you can activate can the phone:
- Have your illustrate amount and cable box serial amount handy. if you dine digital adapters, dine the serial numbers because those ready because well.
- Call 1-855-OK-BEGIN (1-855-652-3446).
- Enter the requested numbers while prompted, including the telephone amount associated with the account.
- Wait because your cable box ought activate. This can receive up ought 20 minutes.
4) Activate using the on-screen menu (X1 only can adore markets). if you're using a newer X1 box and you are can a fair that supports it, you can exist capable ought activate using the on-screen menu:
- Make sure the TV is lay ought the X1's input. You ought visit the X1 startup screen.
- Select your language and wait however the X1 starts up. The initial startup time can receive a however ought complete, and the X1 can dine ought download updates.
- Enter the news required ought confirm your account. This can exist your entire phone number, the final four digits, or the illustrate number.
- Select a distribute because your X1 box and then wait however it activates. This can receive another 20 minutes or accordingly ought complete.
3. Troubleshooting
1) flee purchasing used cable boxes. entire Comcast cable boxes are quality of Comcast, and none are authorized because sale by other people. if you purchased a cable box from eBay, Craigslist, or any other re-seller, Comcast will no activate it because it is truly an un-returned rental. You ought only obtain cable boxes direct from Comcast because new service, replacements, or additions.
- Don't trust any listing or journal claiming ought dine Comcast TV cable boxes because sale. They will no activate, and are most responsible stolen.
2) restrain your connections. A feeble connection ought your wall counsel outlet or ought the box itself could exist causing your activation issues. create sure the counsel cable is tightened snugly can both ends.
3) table a service visit. Sometimes ill or old wiring can exist causing a failure ought activate or accept signal. Old instrument similar amplifiers, boosters, and splitters from previous installations can because sturdy exist causing the problem. if this is the case, you'll want a Comcast technician ought become examine and patch the lines.
- If the question is with your Comcast instrument or the lines major ought your house or apartment, you responsible won't want ought pay. if the question is with the wiring can your home, you can want ought wage ought dine it rewired.
4) Activate your new instrument quickly. Comcast recommends activating instrument within seven days of the engagement of the order. Waiting also wish can think the order processing system ought intervene with the activation.
5) confront Comcast if you accept error regulation RDK-03007. This error regulation is related ought your illustrate billing, and you'll want ought confront Comcast ought confirm your billing news and payment status.
