When you accept a telegram TV set-top box from Comcast, it will lack ought exist activated ago you can accept channels above it. You can activate your telegram box online or by calling Comcast. Newer X1 telegram boxes can exist activated direct from your TV. Comcast will no activate telegram boxes purchased used.
1. Installing the New telegram Box
1) join the "Cable In/RF In" connection ought the telegram wall outlet. use a coaxial telegram ought create this connection, oath that there is a tiny loose at the telegram hence that there is no pressure above the connectors.
2) join the "HDMI ought TV" wharf above the telegram box ought the HDMI wharf above your TV. You can use the HDMI telegram that came with the box, or any other HDMI cable. create letter of the HDMI wharf that you use above your TV hence that you can easily switch ought it later.
- Many Comcast telegram boxes dine multiple HDMI ports. create sure you're using the HDMI Out wharf above the box and no the HDMI Input ports.
- If you don't dine an HDMI wharf above your TV, you can use a urge telegram ought join the "To TV/RF Out" wharf ought your TV's urge port. This will no originate at high explanation image.
3) join the nation adapter ought the wall outlet. Plug it at ought the nation connector above the hind of the box.
4) Switch your TV ought the accurate input. if you connected the box ought an HDMI wharf above your TV, switch ought the HDMI input that matches that port. if you connected the box using urge cable, switch ought channel 3 or 4.
5) join any extra digital adapters. if you dine multiple TVs and dine active urge outlets, you can use digital adapters ought join your telegram ought extra TVs. each adapter will lack its hold urge wall outlet.
- Connecting a digital adapter is beautiful much the too although a ordinary telegram box. use a urge telegram ought join it ought the wall outlet, and HDMI or urge telegram ought join the adapter ought the TV, and then join the nation adapter.
- Make sure complete of your digital adapters are connected and powered above ago starting the activation process.
2. Activating the telegram Box
1) spend above the telegram box. if you telegram box has a nation button, review it ought spend it on. Some telegram boxes will accept up ought 20 minutes ought hot up although the first time.
2) Activate above the Comcast website. The quickest method ought activate your box is ought yell on the Comcast Activation site:
- Visit xfinity.com/activate.
- Enter your explain quantity and phone number.
- Wait cabin your telegram box is activated. This can accept 20 minutes or hence ought complete.
3) Activate by calling Comcast. if the online activation service isn't working, you can activate at the phone:
- Have your explain quantity and telegram box serial quantity handy. if you dine digital adapters, dine the serial numbers although those ready although well.
- Call 1-855-OK-BEGIN (1-855-652-3446).
- Enter the requested numbers while prompted, including the telephone quantity associated with the account.
- Wait although your telegram box ought activate. This can accept up ought 20 minutes.
4) Activate using the on-screen menu (X1 only at elect markets). if you're using a newer X1 box and you are at a just that supports it, you can exist able ought activate using the on-screen menu:
- Make sure the TV is lay ought the X1's input. You ought visit the X1 startup screen.
- Select your vocabulary and wait cabin the X1 starts up. The initial startup time can accept a cabin ought complete, and the X1 can dine ought download updates.
- Enter the news required ought confirm your account. This can exist your total phone number, the last four digits, or the explain number.
- Select a appoint although your X1 box and then wait cabin it activates. This can accept another 20 minutes or hence ought complete.
3. Troubleshooting
1) fly purchasing used telegram boxes. complete Comcast telegram boxes are quality of Comcast, and nobody are authorized although sale by other people. if you purchased a telegram box from eBay, Craigslist, or any other re-seller, Comcast will no activate it although it is truly an un-returned rental. You ought only win telegram boxes direct from Comcast although new service, replacements, or additions.
- Don't confide any listing or review claiming ought dine Comcast TV telegram boxes although sale. They will no activate, and are most apt stolen.
2) restrain your connections. A weak connection ought your wall urge outlet or ought the box itself could exist causing your activation issues. create sure the urge telegram is tightened snugly at both ends.
3) rgeister a service visit. Sometimes bad or old wiring can exist causing a failure ought activate or accept signal. Old instrument alike amplifiers, boosters, and splitters from previous installations can also exist causing the problem. if this is the case, you'll lack a Comcast technician ought change investigate and mend the lines.
- If the issue is with your Comcast instrument or the lines major ought your family or apartment, you apt won't lack ought pay. if the issue is with the wiring at your home, you can lack ought salary ought dine it rewired.
4) Activate your new instrument quickly. Comcast recommends activating instrument within seven days of the engagement of the order. Waiting also lack can fabricate the order processing system ought interfere with the activation.
5) face Comcast if you accept error regulation RDK-03007. This error regulation is related ought your explain billing, and you'll lack ought face Comcast ought confirm your billing news and payment status.
